Tier 0 Full Coherence Scan Intake Form
This form confirms scope and authorises a Tier 0 diagnostic engagement.
Q1. Leads appear in upstream tools but never materialise in CRM. (0–5)
Q2. Opportunities exist with little/no logged interaction trail. (0–5)
Q3. Forecast categories change significantly in the final week of the quarter. (0–5)
Q4. Verbal pipeline updates contradict CRM data in meetings. (0–5)
Q5. Reps keep shadow spreadsheets “just in case”. (0–5)
Q6. CRM updates are batch-entered at week/month-end. (0–5)
Q7. Data in connected systems contradicts CRM records. (0–5)
Q8. Integrations fail silently (no alerting, discovered later). (0–5)
Q9. Platform updates regularly break fields/workflows/reports. (0–5)
Q10. No one can explain the purpose of ~30% of fields/automation. (0–5)
Q11. It takes >30 days to implement a material CRM change. (0–5)
Q12. CRM structure has not materially changed in 12+ months despite business change. (0–5)
Q13. Board priorities cannot be tracked directly in CRM reports. (0–5)
Q14. Segmentation in CRM doesn’t match how leadership describes the market. (0–5)
Tier 0 is a filter, not a funnel.
Escalation to Tier 1 occurs only if this diagnostic reveals structural breaches that exceed defined severity thresholds.
Escalation:
- is evidence-based
- is recommended by Sinera
- is not client-selected
- may also be explicitly declined
Payment for Tier 0 does not imply or commit you to any further work.