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Tier 0 Full Coherence Scan Intake Form

This form confirms scope and authorises a Tier 0 diagnostic engagement.

Tier 0 is a diagnostic engagement. It measures structural integrity.It does not explain causes, prescribe fixes, or redesign systems.


This intake does not influence findings. It exists solely to confirm diagnostic scope and context.

Your Information

CRM Platform

Revenue Range

Sales Team Size

Untitled checkboxes field

Symptom Mapper Instructions

Select frequency based on what you observe.
0 = Never
1 = Rarely (once/quarter)
2 = Occasionally (monthly)
3 = Regularly (weekly)
4 = Frequently (multiple/week)
5 = Constantly (daily)

This form does not produce automated diagnosis. It only routes your request to the correct diagnostic lens.

Symptom Questions (14 Questions)

Q1. Leads appear in upstream tools but never materialise in CRM. (0–5)

Q1. Leads appear in upstream tools but never materialise in CRM. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q2. Opportunities exist with little/no logged interaction trail. (0–5)

Q2. Opportunities exist with little/no logged interaction trail. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q3. Forecast categories change significantly in the final week of the quarter. (0–5)

Q3. Forecast categories change significantly in the final week of the quarter. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q4. Verbal pipeline updates contradict CRM data in meetings. (0–5)

Q4. Verbal pipeline updates contradict CRM data in meetings. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q5. Reps keep shadow spreadsheets “just in case”. (0–5)

Q5. Reps keep shadow spreadsheets “just in case”. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q6. CRM updates are batch-entered at week/month-end. (0–5)

Q6. CRM updates are batch-entered at week/month-end. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q7. Data in connected systems contradicts CRM records. (0–5)

Q7. Data in connected systems contradicts CRM records. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q8. Integrations fail silently (no alerting, discovered later). (0–5)

Q8. Integrations fail silently (no alerting, discovered later). (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q9. Platform updates regularly break fields/workflows/reports. (0–5)

Q9. Platform updates regularly break fields/workflows/reports. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q10. No one can explain the purpose of ~30% of fields/automation. (0–5)

Q10. No one can explain the purpose of ~30% of fields/automation. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q11. It takes >30 days to implement a material CRM change. (0–5)

Q11. It takes >30 days to implement a material CRM change. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q12. CRM structure has not materially changed in 12+ months despite business change. (0–5)

Q12. CRM structure has not materially changed in 12+ months despite business change. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q12. CRM structure has not materially changed in 12+ months despite business change. (0–5)

Q12. CRM structure has not materially changed in 12+ months despite business change. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q13. Board priorities cannot be tracked directly in CRM reports. (0–5)

Q13. Board priorities cannot be tracked directly in CRM reports. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Q14. Segmentation in CRM doesn’t match how leadership describes the market. (0–5)

Q14. Segmentation in CRM doesn’t match how leadership describes the market. (0–5)
Rarely-once/quarterWeeklyConstant-daily

Escalation Boundary (Read Carefully)

Tier 0 is a filter, not a funnel.

Escalation to Tier 1 occurs only if this diagnostic reveals structural breaches that exceed defined severity thresholds.

Escalation:

- is evidence-based

- is recommended by Sinera

- is not client-selected

- may also be explicitly declined

Payment for Tier 0 does not imply or commit you to any further work.